Do we allow pets and if yes, what size?
November 10, 2021
Some locations allow any pets of any size, while others have restrictions. We can check and advise.
How can we get items such as groceries delivered to us?
November 10, 2021
All deliveries are brought to the building concierge who will ensure they are tagged and placed in a separate area. You will receive a call that your deliveries are available for pick up or you can call the concierge to […]
Where are the nearest supermarkets?
November 10, 2021
You can ask the concierge who will direct you accordingly.
Can we have additional towels and bed sheets?
November 10, 2021
Yes, however kindly consult your rate sheet to note the rental cost of these. If you agree to these rates, then please E-mail guestinquiry@torontoluxurysuites.com and advise our team of your requirements and agreement to charge your credit card.
Do you have unfurnished accommodations?
November 10, 2021
No, all our suites are fully furnished.
Where are your locations in Toronto?
November 10, 2021
Yorkville, Bay and College, Mid-town and King West.
Are the suites fully furnished?
November 10, 2021
Yes, with all furnishing and fittings, including dishwasher, TV, washing machine/dryer, fridge, all kitchen utensils, etc.
Is smoking allowed in the suite?
November 10, 2021
No, absolutely not. Nor is smoking permitted on the balcony.
Is there a list of all the items in the suite when we move in?
November 10, 2021
Yes, this is by way of pictures we have taken and shown to you during the in-suite presentation.
How can we access the building amenities?
November 10, 2021
Due to covid protocols, access to building amenities are scheduled by the concierge personnel.
If we have a problem, who should we contact?
November 10, 2021
As per your welcome letter kindly E-mail guestinquiry@torontoluxurysuites.com. However, in the event of fire or flood kindly contact the concierge first and then call our operations personnel at 416-901-3391.