My experience with Toronto Luxury Suite was no less than a 5 star hotel. It was my first experience
with the company, and to be honest, I will always recommend and use this company: its reliable, the
management is approachable -they respond to you immediately with any concerns you have and always
eager to make your stay comfortable and enjoyable.All the staff from the technician to the cleaners
are highly professional and efficient. In fact i was pretty impressed with them. I remember on my
first day, one of the television in one of the bedrooms was not plugged in properly, i called up the
customer service, and with in minutes the team came over and took care of it. And i was informed that
the cleaners will come after every 2 weeks, but reality, they came after every10 days,which was a
I approached to the company when i was desperately looking for a short term place for my visiting
family. Thats when i had a chance to speak to Lia(one of the owners of the company), she was the
nicest person, in fact i would call her a life saver! The reason I will call her that is because, the
time when my family was coming was a peak season for the city, simply because of "Tiff festival" ,
and most hotels were over booked or highly over priced. So when i spoke to her, she informed me that
they were over booked and only had 1 unit available, which was not going to be ready for another week
or so. On my request, she agreed to get it ready before they arrived. And i do not know how she got
the place ready in just 2 days, it was close to impossible.
Also, pictures do not do justice to the interior selections . The interior was mostly white, very
modern and very elegant. The interior designer( who i found out was Lia herself), had put a great
deal of thought to each and very minute detail from the chandlers to table layouts and decorations.
Absolutely breath taking!!
I am so glad i discovered the company, especially since my family was visiting Toronto for the first
time, and now will be visiting more frequently. This company's accommodations set the standards very
high for the city. And before my family left, they said " the apartments were better than most 5 star
hotels and the service was even beyond that!."